Late in the summer of 2000 — I made my leap to self-employment. Just for fun, today I’m sharing 14 lessons that I’ve learned over the past 14 years:
- Studying human nature leads to a lot of useful insights.
- As usual, Benjamin Franklin was right: “An investment in knowledge pays the best interest.”
- Doing business with people whose values you admire is uplifting.
- Doing business with people you don’t respect is never worth it.
- If you’re wrong, take full responsibility and apologize immediately.
- If you’re right, making the other person feel wrong is counterproductive.
- Developing a sales process that compliments your strengths is smart.
- Accurately grasping the wants and needs of your customers is essential.
- Marketing triggers sales conversations, but it seldom replaces them.
- Making other people feel important improves relationships.
- Making other people feel unimportant creates resentment.
- An appreciation for humor makes business and life a lot more fun.
- The art of enjoying your daily challenges is well worth mastering.
- The years will fly by quickly. You’re here for a short time, act accordingly.
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